better communication that gets better results

Your customers aren't reading your communication or responding in an effective or efficient way. Why isn't your communication working and what is it costing you?According to experts, quite a lot.

2023 Grammarly/Harris Poll State of Communications Report

Which one is costing you the most?Bold Ink Communications can help stop the head scratching and money bleed with consulting, coaching, diagnostics and a spectrum of solutions that help you clarify communication, boost results and communicate like a pro.Reach out if we can help.

Solutions

COACHING & CONSULTING

You need someone who will listen to you and ask meaningful questions to understand current outcomes, potential obstacles, the goals you have for your communication, business operations and more. Together we will examine your current communications and create a plan that helps your organization be more effective in reaching the goals you have for your communication.Note: Coaching and consulting is an integral part of any of the other solutions you choose.If you are looking for coaching and consulting services as a stand-alone solution, head to our sister company's website below.

• Beyond January Coaching & Consulting

COMMUNICATION DIAGNOSTICS

"It's right there in the email!"
"I've told them a thousand times!"
"I can't get them to return their form!"
"I don't have the time to write."Ugh! Chances are you've screamed one of these at some point.We all feel like we do a good job in clearly communicating, but sometimes it just doesn't work.End the frustration.Bold Ink Communications can bring fresh perspective to content, layout and delivery. We'll edit or reformat what you've already written or create new content if it's needed.*Responses go up.Operations improve.Messages land.What could that mean for your bottom line...AND your sanity?

*While we recognize the value of AI in the communication landscape, we choose not to use it to create your content. We make every effort to assure that your content is creative and original.

CREATIVE COMMUNICATION

Sometimes words aren't enough. Studies tell us we remember what we experience visually better than what we read.Bold Ink Communications can create or supplement messaging with effective visual communication to make what you want to communicate more memorable, deliver sensitive information in a more palatable way and provide training to your staff in an engaging way that helps them grow or stay in compliance:

• Check out some of our work!

POLICIES & PROCEDURES

What happens to your operations if key personnel are suddenly out of the office for an extended amount of time or permanently removed?It happens, but the answer is "business as usual" if you have policies and procedures in place.Both are crucial to keep your business running smoothly, protect your employees, and keep them in compliance regardless of whether you have 5 or 5,000.

Are you running a risky business? Find out here.

WEBSITES

Your website is your first impression and Bold Ink Communications takes your messaging seriously. Here is our three-step process for website creation:Step 1.
We'll talk you through an in-depth exercise and ask lots of questions to get to know your business on an intimate level before we ever start to design or create content.Step 2.
Once we have the information we need, we'll create and map out your website and content.Step 3.
We'll design a fabulous and functional website that represents your unique culture and flare.

STORYTELLING

Do you know a person or business with a unique story to tell or are you ready to tell your own? We'll capture the details and turn it into a story you will be proud to publish, read or tell over and over again.

Check out some suggestions below or let's create something unique.

Contact

It's time to end the frustration. Reach out for your FREE, NO-OBLIGATION consultation. Complete the form below and let's get the conversation started!

Our Work

...can become your work!

Sometimes the information you share needs to be experienced rather than read. Clients understand your corporate mission, sensitive information becomes more palatable, dry or boring information becomes more entertaining and memorable, and your employees actually enjoy staying in compliance and getting that annual training done.Below are some examples of the work that's been done for some of our clients. We can customize any of these types of examples to your needs using the same techniques. Check these out and let us know if we can answer your questions.

Doodle Art Videos

Corporate Videos

Animated Videos

are you running a risky business?

Your business could be vulnerable if you don't have procedures in place. Here's why.

It was Monday morning as usual until a client business owner learned of his payroll clerk’s death in a car accident over the weekend. To make matters worse, it was payroll day and he had no clue how to generate checks or reports. Fortunately, the company I worked for that created the software he was using supported him through his payroll run and connected with him for in-depth training.As true and tragic as the story is, it could have been a different story if he had procedures in place. And there doesn’t have to be a tragic situation at your company to warrant the same action. Let’s discuss a few reasons why you should consider developing procedures for your workplace.

Critical Positions Are Siloed

In small companies, every role is imperative. Often no one else knows all the requirements of their role and wouldn’t be prepared, or have the capacity, to assume their role if they were out. Large companies with lean departments are no different. Procedures allow you to cross-train individuals in your department or business to sustain operations during sudden, long- or short-term absences.

Lack of Customer Service & Training Standards

You want both internal and external customers to have the ultimate customer experience when they encounter anyone from your organization. Policies and procedures allow you to set the standard and expectations for every interaction. And when those standards aren’t met, you can use those same documents to address employee performance and opportunities for training.

Hidden Gaps & Vulnerabilities in Operations

Procedures marry process and function to bring policies to a practical level. When daily, weekly and monthly tasks are codified, it reveals departmental relationships, interdependencies, gaps and constraints that may require monitoring, mitigation or risk controls. It’s visionary and your best first step to safeguard your organization both operationally and legally.

If you're ready to start closing some gaps and reducing your risk, let's start a no-obligation conversation.And check out our website for more information about solutions that could help your company's communications get the results you are looking for.